Security at TimeTrakGO is our highest priority. As a TimeTrakGO customer, you will benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations.

Your account status will determine how long your data is stored:
• Active account: as an active account, your data will be stored and accessible to you indefinitely
• Frozen account: if your account is frozen, will we continue to store your data for you, however, it will only be accessible to a single administrator during the system suspension
• Closed account: TimeTrakGO reserves the right to permanently delete your data at a future date once your account is closed.

Our TimeTrakGO plan costs consist of a per-user charge. The TimeTrakGO PLUS plan cost also consists of a per-user charge as well as a monthly base fee.  Only active users* are counted in the cost, archived users are stored at no cost and can be easily activated at any time.

*An active user is defined as anyone with an active status during the billing cycle, regardless of their assigned role.

When paying monthly:
• TimeTrakGO: access for multiple users at a cost of $3 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $4 per user per month with a $20 per month base fee.

If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care

When prepaying annually:
• TimeTrakGO: access for multiple users at a cost of $2.40 per user per month.
• TimeTrakGO PLUS: access for multiple users at a cost of $3.2 per user per month with a $16 per month base fee.

How Annual Prepayment Works

• The annual prepayment amount is based on the number of active users you have when you choose your subscription (when the Free Trial ends)
  • You never lose your prepayment value
    • Your account credit is used based on actual active users per month

• Annual Prepayment Example: if you start using the TimeTrakGO plan with 10 employees the calculation would be as follows:
  • 10 users x $2.40 x 12 mo. = $288.00 (account credit balance)
  • The amount used each month will be deducted from the credit balance:
    • Scenario 1 – if 5 active users in the billing monthly billing cycle then $12.00 would be deducted from the credit balance
      • 5 users x $2.40 = $12.00 (remaining credit balance $276.00)
    • Scenario 2 – if 10 active users in the billing monthly billing cycle then $24.00 would be deducted from the credit balance
      • 10 users x $2.40 = $24.00 (remaining credit balance $264.00)
    • Scenario 3 – if 15 active users in the billing monthly billing cycle then $36.00 would be deducted from the credit balance
      • 15 users x $2.40 = $36.00 (remaining credit balance $252.00)

If you have any questions or need more pricing information, please contact TimeTrakGO Customer Care